Services
Comprehensive facilities
management solutions
From reactive maintenance to full compliance management, Aperio FM covers every aspect of keeping your buildings safe, efficient, and compliant.
Reactive Maintenance
Occupants and staff report issues through a simple web form. Requests are triaged, assigned to the right engineer, and tracked through to resolution with full audit trails.
- One-click issue reporting
- Automatic engineer assignment
- Real-time status tracking
- Photo & document attachments
Planned Preventative Maintenance
Build maintenance schedules by asset type, building, or compliance requirement. Tasks are generated automatically and engineers receive their schedules weekly.
- Calendar-based scheduling
- Asset-specific task lists
- Automatic task generation
- Completion verification & sign-off
SLA Management
Define service-level agreements with custom response and resolution deadlines per priority level. Monitor breaches in real time with automated detection and dashboard alerts.
- Custom SLA tiers per priority
- Auto-calculated deadlines
- Breach detection & flagging
- Dashboard breach stats
Compliance & Safety
Stay on top of fire safety, legionella, lifts, PAT testing, and gas safety. Aperio FM tracks certification expiry dates and sends automated reminders before deadlines.
- Legionella risk assessments
- Fire safety compliance
- Gas & electrical certification
- Automated expiry reminders
Asset Management
Maintain a complete register of every asset across your estate. Track purchase dates, warranty information, maintenance history, and lifecycle costs.
- Full asset lifecycle tracking
- QR code & barcode scanning
- Maintenance history logging
- Cost & replacement forecasting
Contractor Management
Maintain a directory of external contractors with specialties, insurance tracking, and work order assignment. Keep certificates and compliance documents on file.
- Contractor directory with specialties
- Insurance expiry tracking
- Work order assignment
- Document repository
Health & Safety
Log and investigate H&S incidents, conduct risk assessments, and track corrective actions. Full audit trail for regulatory compliance and reporting.
- Incident reporting & tracking
- Risk assessments
- Corrective action tracking
- Severity & status workflows
Finance & Cost Control
Track costs per work order and asset, manage invoices, and monitor budgets. Includes full procurement and budget management with suppliers, purchase orders, and supplier invoice matching.
- Cost entry per work order
- Invoice management
- Budget tracking & procurement
- Spend analytics
Procurement & Budgets
Run purchasing end-to-end: cost centres, fiscal-year budgets with encumbrance tracking, supplier directory, purchase orders, and three-way AP invoice matching with variance tolerance.
- Cost centres & budgets
- Purchase orders with budget reservation
- Three-way invoice matching
- Variance alerts & approvals
Document Library
A central document store for your whole estate with folders, uploads, categorisation, versioning, and expiry tracking for certificates and contracts, with per-folder access control.
- Folders & categorisation
- Versioning & file history
- Expiry tracking for documents
- Role-based access control
Space Management
Model your estate floor by floor. Buildings, spaces, and space types link directly to work orders and assets, so every job knows exactly where it needs to be.
- Buildings & space hierarchy
- Space type classification
- Linked to work orders & assets
- Location-aware reporting
Security & Access Control
Granular roles for facilities managers, engineers, helpdesk, compliance officers, and occupants. Two-factor authentication and a full audit trail on every action.
- Granular role-based permissions
- Two-factor authentication
- Complete audit trail
- Company-level data isolation
Reporting & Analytics
Real-time dashboards with KPI widgets per module. Export reports across work orders, PPM, compliance, assets, and finance for stakeholder reviews.
- Module-specific dashboards
- KPI widgets & stats
- CSV & PDF export
- Drill-down analytics
Deploy your way
Modular cloud plans that grow with you, or a fully managed on-premise installation.
Starter
Work orders in the cloud. £49/month for unlimited work orders, SLA tracking, engineer assignment, and a full audit trail.
Start free trial →Pro
Assets, PPM & compliance in the cloud. £149/month for asset register, preventative schedules, and certificate expiry tracking on top of work orders.
Start free trial →Enterprise
Every module (contractors, H&S, finance & procurement, documents, space management) in the cloud or installed on your own servers. Full data sovereignty, SSO, and dedicated support with SLA.
Contact sales →